Holigram – Privacy Policy

1. Information We Collect

1.1 Information You Provide

We collect:

• email address;
• images and other content you upload;
• requests, messages, or communications you send us.

1.2 Automatically Collected Information

We may collect:

• IP address;
• device information;
• usage and interaction data;
• cookies, pixels, and similar technologies.

1.3 Uploaded Images

Uploaded images may contain identifiable individuals. Images are retained for one hour, then deleted automatically.

2. How We Use Personal Information

We use personal information to:

• operate and maintain the Service;
• generate content as requested;
• provide support;
• improve quality and security;
• detect misuse;
• send updates, announcements, and promotional messages;
• comply with legal obligations.

3. Internal Use of Uploaded and Generated Content

Holigram may use uploaded images and generated content internally only for:

• debugging;
• quality assurance;
• service improvement;
• detecting misuse;
• ensuring security.

We do not:

• use uploaded images or generated content to train machine learning models;
• use them in public marketing or promotional materials;
• sell or share them externally.

Generated content may be retained indefinitely unless deleted upon request.

4. Data Sharing with Service Providers

We may share personal information with trusted service providers who help us with:

• hosting and storage;
• email delivery;
• analytics;
• error monitoring;
• security and infrastructure.

These providers may only use personal information as necessary to support the Service.

Holigram does not sell personal information.

5. Marketing Communications

By using the Service, you consent to receiving promotional messages and updates.

You may opt out of non-essential marketing communications at any time using the unsubscribe instructions provided.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• understand user behavior;
• improve Service performance;
• provide analytics.

You may disable cookies through your browser settings.

7. Data Retention

• Uploaded images are retained for one hour, then deleted.
• Generated content may be retained indefinitely.
• Logs and backups do not contain image pixel data but may contain non-sensitive metadata.
• Other data is retained as long as necessary for operations, security, and legal compliance.

8. Children's Privacy

Holigram does not knowingly collect personal information from children under 13.

If such information is discovered, it will be deleted.

9. U.S.-Only Service

Holigram is intended for users located in the United States.

We do not offer the Service to individuals in jurisdictions governed by GDPR or other international privacy laws.

10. Your Rights

You may request:

• access to your personal information;
• deletion of your personal information or generated content;
• correction of inaccurate information.

Submit requests by emailing contact@holigr.am.

We may need to verify your identity before fulfilling requests.

11. Security

Holigram uses commercially reasonable safeguards to protect personal information.

However, no storage or transmission method is completely secure.

12. Changes to this Privacy Policy

We may update this Privacy Policy. Continued use after changes constitutes acceptance.

13. Contact

For questions about this Privacy Policy or to submit a data request: contact@holigr.am